Description of Project
Product: Online Lending Solution for SME (small and medium enterprises).
ING group was facing low customer satisfaction in Belgium and Netherland SME (small and medium enterprises) area, because the lending process required multiple physical visits in a branch of the bank for the process to be initiated and fulfilled.
Accomplishments and tasks:
- The client satisfaction was improved as the physical presence in a branch of the client was not mandatory anymore by developing a global RESTful Spring Boot application available for Belgium and Netherland SME clients, extensible for addition of other countries. It uses an orchestration library for serving needed processes during each step of lending process.
- The number of granted loans in Belgium in the 2022 increased by almost 30% comparing to 2021 by making the lending process more easy by making available an online solution to the clients
Tech Stack: Java 11, Spring (Boot, Test, AOP, Security), Finagle, Azure (CI/CD, Git, Test plans), Docker, Kubernetes, OpenFeign, Oracle, H2, MySQL, Cucumber, Gatling, JUnit, Testcontainers, Kafka
Period
09.2021 —
11.2022
(1 year 3 months)