Role
Business Analyst & Software Consultant
Description of Project
- Understanding of business process needs and points of improvement, business process management, Gap analysis, user training, reporting, data analysis, data migration, system testing (SIT), User acceptance testing (UAT).
Responsibilities
● Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders
● Oversee detailed activities which include: designing, development and execution, strategies/plans, debugging and troubleshooting, perform impact and gap analysis monitor and instruct resources on proper procedures to ensure team compliance, status reporting to Management on development projects, coordinate issue resolution, defect tracking and defect triage activities.
● Lead and manage the documentation, configuration, development and deployment of the Customer Relationship Management [CRM] and Enterprise Resource Planning [ERP] for modules of Procurement, Inventory, Finance & Sales, Marketing & Service Management, Real Estate Management, Fleet Management & Garage Management System.
● Responsible for handling the roll out of project and project CRM.
● Fine tuning of the project ERP & project CRM application to increasing the overall efficiency of the individual departments / companies.
Technology Stack
Project ERP, project CRM and Microsoft SQL Server
Period
11.2021 —
until now
(4 years 2 months)