Experienced Business Analyst with a demonstrated history of working in the communications industry. Skilled in Operations Management, Center, Contact Centers, Management, and Business Intelligence. Strong research professional with 20 years of applied experience to offer.

Hello everyone. I currently live in New York. Let me tell you a little about myself: For the last 5 years I have been working in the field of IT, I started my career as a system administrator in the office. Then he worked as an integrator of cloud CRM solutions and telephony. For the last couple of years I have been working in the financial sector consulting.

Specialties: IBM iSeries/AS400, IBM Mainframe, DOS/VSE, TSO/ISPF, RPG (II/III/IV/ILE), iSeries API's, COBOL, CLP, SQL, Unix, Linux, Turnover, IBM Assembler, JCL, VSAM, DB2, CICS, Mortgage Software, Fixed Assets, Project Management, Network Administration, Unix Administration, Informatica Power Center Administration, Project Management, Linux, Apache, JavaScript, Restful API's

Elizabeth is a business analyst with more than a year of commercial experience. Her responsibilities include both preparation of requirements specifications and tasks for ongoing projects, as well as at presales stage, when it is necessary to prepare preliminary analysis of the incoming project and conduct early decomposition of functionality. Elizabeth has been involved in various projects: from small mobile applications with simple logic to large high-loaded systems with complex business logic, a large number of roles, and access levels. She has a methodical and thoughtful approach to her tasks, and she successfully communicates with customers without losing sight of the details

• Management position within the "BIG4" company. • 13+ years of experience in the IT area, including 8+ years as an Analyst. • Heads-on experience leading teams of up to 20 people in client-facing IT projects. • Managed IT projects from conducting discovery to rolling out and maintenance on the commercial operation stage. • Experienced in pre-sales and development of tender documents and negotiations with top management of the largest companies in CIS. • Have successful experience in software implementation in Banking, Insurance, ReInsurance, Gas&Oil, Steel, and Telecom areas. • Practical experience as Service Delivery Manager, BA Lead, Product Owner, and Project Manager. • Set up BA competency centers, interviewed and hired BAs, assisted with their staffing to projects, and taught and mentored them. • Worked my way up from a loan officer to a senior risk manager and deputy head of the analytical systems development department at a top-20 retail bank in Russia. • Developed bank credit risk-management methodology, business-analysis guide, and loan portfolio management economic models. • Proven practical experience in the Pega platform and frameworks, Guidewire Insurance Suite, Business intelligence, Data Warehouse, Decision-making system, Core banking systems, FIX Engines, and Capital Markets projects. • Master's degrees in Computer Science (grade 4.7/5) and Finance (grade 4.7/5). • Represented Russia at the YGF-2012 international scientific forum (Seoul, Korea).