● Demonstrated analytical skills to make sound recommendations based on data analysis and business needs, assuring maximum productivity. ● Oversee detailed activities which includes designing, development and execution, strategies/plans, debugging and troubleshooting, perform impact and gap analysis monitor and instruct resources on proper procedures to ensure team compliance, status reporting to Management on development projects, coordinate issue resolution, defect tracking and defect triage activities. ● Strong experience on Business and system processes management. ● Strong experience in demonstrating AS IS & TO BE processes i.e., current, and future process. ● Oversee and ensure all system tests are successfully completed and documented and all problems are resolved. ● Lead and manage the documentation, configuration, development and deployment of the Customer Relationship Management [CRM] and Enterprise Resource Planning [ERP] for modules of Procurement, Inventory, Finance & Sales, Marketing & Service Management, Real Estate Management, Fleet Management & Garage Management System. ● Deep understanding on the SDLC processes. ● Prepare the test cases based on the client’s business process flow and acquire data from the different stakeholders & help establish project test strategy, methodologies, test plans as well as assist with test execution. ● Expert in Business analysis practices, business process management, Gap analysis, user training, reporting, data analysis, data migration, system testing (SIT), User acceptance testing (UAT). ● Plan, develop and execute regular/project-based training plans, training sessions and course material for end-user training sessions.

Experienced Business Analyst with a demonstrated history of working in the communications industry. Skilled in Operations Management, Center, Contact Centers, Management, and Business Intelligence. Strong research professional with 20 years of applied experience to offer.

Specialties: IBM iSeries/AS400, IBM Mainframe, DOS/VSE, TSO/ISPF, RPG (II/III/IV/ILE), iSeries API's, COBOL, CLP, SQL, Unix, Linux, Turnover, IBM Assembler, JCL, VSAM, DB2, CICS, Mortgage Software, Fixed Assets, Project Management, Network Administration, Unix Administration, Informatica Power Center Administration, Project Management, Linux, Apache, JavaScript, Restful API's

I have an experience of 15+ years in the field of IT & Application consultancy and development, I have always been enthusiastic about accepting challenges with a proven record of working closely with Start-ups, Government Departments and Corporate offices in PAKISTAN, UAE, KSA, OMAN, KUWAIT, USA and the UK. I have been mostly engaged in below activities: - Business Analysis - Project / Product Management - Presales - Documentations and Prototyping - Mobile Applications - Web Applications - IoT - Smart Home - Mobile Games - AR / VR - Blockchain - Coordination with C-Level - Negotiation - Interviewing Customers - Poll and Stats From my background check, you will find me as a People’s person, someone who owns the responsibility and make sure the stakeholders are well informed about all the shortcomings being honest to the outcomes. Do not shy away from sharing personal views and suggestions in respect to the betterment of the overall results. A detail-oriented person, experienced in wearing multiple hats as and when needed, rolling up sleeves to ensure target achievement, helping writing up policies and ensuring execution; is a type of person you'll find me listening from the feedback reviews. Looking forward to be part of a greater organization!

• More than 3 years of experience in software development field. • Comprehensive experience in Business Analysis. • Effective communicator with strong interpersonal and time management skills. • Strong critical thinking, detail-oriented. • Proficient in creating business requirement spec, SRS (System Requirement Spec), User Flows, and and wireframe.